FAQ

Can I put a name and number on my jersey?

Yes. On any hockey, basketball or American football jersey, fill in the Jersey Name and Jersey Number fields before adding it to your cart. It is free.

How long will my order take?

Each item is made to order, usually in 2 to 7 business days, then shipped from the facility closest to you. See Shipping & Sizes for delivery times and Christmas deadlines.

How do I choose my size?

Use the size chart on each product page. Because every item is made for you, we cannot exchange for a different size.

Do you ship to my country?

We ship worldwide. Shipping is calculated at checkout, and orders with 2 or more items ship free.

Can I change or cancel my order?

Email support@ardoria.shop as soon as possible. Once production has started, we cannot change the order.

My item arrived damaged or wrong. What now?

Email us a photo within 30 days of delivery and we will replace or refund it. See our refund policy.

Can I send it as a gift?

Yes. Enter the recipient's address at checkout.

How do I get early access to new designs?

Join our email list at the bottom of any page. Subscribers hear about new realms first and get 10% off their first order.